Solenoid error

hamishmorrison

hamishmorrison

Member
Anyone else noticing solenoid error messages since updating to the solo v11 firmware? Never seen it before but noticed it a couple of times recently & wondering if it is related to the firmware.
 
Shearwater & JJ were made aware of this issue this week, and were able to reproduce it. It seems its an issue with the latest SOLO software, the problem only happens if the solo first time fires the solernoid after it is powered on, and the fire duration must be its minimum time (0.1 second).

A fix should be coming shortly
.

Right now, I just power down the Petrel and restart it above water if I get the warning, I haven't had a solenoid issue while diving.
 
You can also send an e-mail to JJ & Shearwater with the following:

Please download a diagnostic log as follows:
· Use Shearwater Desktop and go to Help->Diagnostics;.
· Connect using Bluetooth to view a list of dives.
· Choose the dive the problem occurred (if during a surface interval choose either the dive before the problem, or the dive after).
· Download the log.
· When it completes, a button will say;Show Diagnostics;. This will open a folder with the logs.
· The file will end in .swlogzp.diag
· Please email this file.
 
Thanks for the update. I'll fire an email over to Shearwater with the diagnostic log. FWIW I've also only seen the error before diving too.
 
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